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GRC’S UPDATED CLEANING PROCEDURES: DOMESTIC & RENTAL HOMES

 

Providing a clean and safe property is one of the top priorities for holiday homeowners and managers. With the effects of recent events and the spread of COVID-19, it is now paramount for our services to maintain a safe environment to reside in, this means re-examining and refining hygiene measure to ensure the safety of our clients and customers. 

 

Precautions and Safety Measures

 

COVID-19 is still a relatively unknown virus and how the virus lives on surfaces is yet to be fully understood. It’s possible for someone to contract COVID-19 by touching a contaminated surface – like a door handle or light switch, and the virus may live on some surfaces for several hours or even days.

 

It’s likely that our cleaning operatives will be the first ones to enter the property after the departure of guests so it’s essential to protect them with the right equipment and procedures, so they stay healthy. The following measures have been put to effect:

  • Cleaners will not work at all if they have symptoms of COVID-19.

  • The rules for social distancing are to be followed at all times.

  • They will wear safety gloves, face masks and avoid touching their face after being in contact with any uncleaned surfaces.

  • The operatives should wash their hands immediately on arrival (following the correct procedure for handwashing) and immediately after gloves are removed. If that’s not possible, use a hand sanitizer with at least 60% alcohol.

  • Cleaners will safely remove any cleaning gear, dispose of it, or sanitise accordingly after use.

 

Though every holiday rental is cleaned thoroughly, there are certain areas which could become exposed to more contact (high touch) and may get overlooked. Additional steps are taken to sanitise the property to ensure no further spread of the coronavirus:

  • Firstly, the property will be thoroughly cleaned and then sanitised with disinfectants to kill viruses, bacteria and germs (especially focusing on ‘high-touch’ areas). 

  • Whilst the process of cleaning takes place, windows and doors are left open to allow air to circulate. Guests are encouraged to allow airflow through the property during their stay. 

  • Disposable cloths or paper towels are used when possible or machine-wash reusable cloths at the highest heat setting appropriate after use.

  • Kitchen brushes and sponges are to be disinfected with detergent and warm water. 

  • Bedding (pillows, duvets and throws) are sprayed with safe disinfectants after they are washed and re-fitted.
    All surfaces that guests have come into contact will be cleaned and disinfected, including:

 

General:

  • Door handles

  • Surfaces

  • Floors

  • Appliances

  • Light/lamp switches

  • Remote controls

  • Tables

  • Window sills and window handles

  • Thermostats

  • Keys

  • Key lock box

  • Hairdryers

  • Stair railings

  • Ironing boards and irons

  • Bins

  • Plugs and cables

  • Telephone

  • Dog basket

  • Mirrors

  • Indoor/outdoor furniture & chairs

  • Barbeque

  • Upholstery (steam cleaned)

 

Kitchen:

  • Sinks

  • Worktops

  • Tiles

  • Cabinets & handles

  • Cutlery (re-wash through the dishwasher)

  • Fridge and freezer

  • Plates, bowls and glasses (crockery)

  • Condiments

 

 Bathroom:

  • Every surface in the bathroom should be disinfected

  • Sinks

  • Tiles

  • Toilets – flush handles, seats and lids

  • Disinfect your toilet brush

  • Showers and bath

  • Toiletries – shampoo, conditioner, body wash, and soap dispensers

 

 Bedroom:

  • Hangers and luggage racks

  • Bed frames

  • Laundry basket

  • Mirrors

  • Lamp


Cleaning:

  • Vacuum cleaners

  • Cleaning supplies & equipment

 

 Hot tubs:

  • Disinfect external touch points (handles, lids, steps and control panels).

 

Kids’ items:

  • Toys

  • High chairs

  • Cot

 

 Other amenities:

  • Games

  • Books

  • Magazines
     

After the cleaning operatives have finished cleaning the property, they will thoroughly sanitise the door handles, security and lock systems before they leave the premises. 

 

These precautions have been revised and implemented into GRC’s cleaning services following the government’s guidelines. 

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